Zenduty
Incident management platform with ZenAI, now operating as Xurrent IMR after acquisition.
Rebranded
acquired by Xurrent; now operates as Xurrent IMR
About
Zenduty is an incident management and alerting platform for SRE and DevOps teams, covering on-call scheduling, escalation policies, and stakeholder communication across 100+ integrations. Its AI layer, ZenAI, assists with alert correlation, incident summaries, and AI-generated postmortems.
The company was acquired by Xurrent and now operates as Xurrent IMR, positioned as an AI-native incident management and response platform with AI-powered alert correlation and workflow automation. Pricing starts with a free tier for small teams.
What it can do
- End-to-end incident management: alerting, on-call, war rooms, postmortems
- ZenAI for alert correlation, summaries, and postmortem generation
- 100+ integrations across monitoring, ChatOps, and ticketing
- Smart routing, SLA policies, and stakeholder communication
Setup
Sign up on zenduty.com; connect monitoring tools as alert sources, then configure escalation policies and on-call schedules.
Prerequisites
Monitoring and observability tools emitting alerts; defined on-call rotations and escalation paths.
Use cases
Works with
Trust score — 7/10
Scored 7/10 (metrics tier, metrics-v1). Evidence: Verified via vendor site/docs/GitHub and reputable coverage, wave 111; Trending score 74/100 from researcher assessment.
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.