Sherpa
Travel requirements and eVisa infrastructure for airlines and travel brands.
About
Sherpa sells two things airlines and travel brands have historically punted on: knowing which travel documents each passenger needs, and helping them get them. Its API and embeddable widgets surface real time entry, visa, and health requirements across 220 destinations, verified daily against more than 2,000 data sources, and let travelers apply for eVisas, eTAs, and arrival forms for over 87 countries without leaving the booking flow. Partners go live in as little as 7 days, and Sherpa's own numbers put 50 million passengers a year at risk of documentation problems at the gate. The company reports 1M+ customers served and a 4.6/5.0 rating from 8,500+ Trustpilot reviews, plus SOC 2 Type II certification.
For AI builders, the notable piece is an LLM-friendly trips endpoint that returns travel requirements as token-efficient markdown for chatbots and conversational assistants, with docs covering tool definitions for platforms like Voiceflow, the OpenAI Assistants API, and Dialogflow. The model is revenue share on eVisa sales with a white-label WebApp, embeddable elements, or full API build. As with any requirements data, it is still prudent to double check critical itineraries against government sources, since the vendor carries accuracy risk rather than the airline.
What it can do
- Real-time travel requirements across 200+ countries and 10 categories
- In-flow eVisa, eTA, and arrival-form applications for 87+ countries
- LLM-friendly /v3/trips/llm endpoint for chatbot integration
- Document scanning with passport auto-fill and application pre-screening
- White-label WebApp, embeddable elements, and full API
- Revenue-share model on eVisa sales
Setup
- Contact Sherpa to set up a partner account.
- Choose Embed (native widget), white-label WebApp, or full API build.
- Map the requirements and documentation endpoints into your booking or check-in flow.
- Test, verify, and launch (typically 7 days to 1 month).
Prerequisites
A Sherpa partner agreement; developer resources for API or embed integration.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (TIER verified, metrics-v1). Evidence: official site reports 1M+ customers, 4.6/5.0 from 8,500+ Trustpilot reviews, +70 NPS, SOC 2 Type II, 80+ employees across 10 countries; real-time data verified across 200+ countries and 2,000+ sources; airline case study with LOT Polish Airlines citing 31% higher average booking value. Strengths: purpose-built LLM chatbot endpoint with public docs, deep airline adoption, transparent revenue-share model. Docked for: (1) proprietary and closed, with accuracy claims vendor-stated; (2) eVisa fees and refund outcomes are traveler-side pain points outside the API. License: proprietary (B2B, revenue-share).
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 9.0/10
- Maintenance · recency, releases, issue load
- 9.0/10
- Openness · license + docs
- 3.0/10
- Manual review · sanity read + red-flag check
- 8.0/10
- · 1M+ customers, 4.6/5.0 from 8,500+ Trustpilot reviews per official site
- · requirements verified daily across 200+ countries, 2,000+ sources; 80+ staff in 10 countries
- · LOT Polish Airlines case study: 31% higher average booking value
- · public LLM-friendly /v3/trips/llm endpoint with chatbot docs
- · proprietary; accuracy claims vendor-stated
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.