Rivo
Shopify-native loyalty, referrals and retention platform built exclusively for Shopify.
About
Rivo is a loyalty and retention platform built exclusively for Shopify, covering points and rewards, VIP tiers, referrals, paid memberships, store credit and a loyalty customer portal. It embeds loyalty widgets into Shopify checkout extensions, integrates natively with Shopify POS for unified online and in-store programs, and connects to 50+ tools including Klaviyo, Postscript, Attentive, Gorgias and Shopify Flow. The company is fully bootstrapped with no venture capital.
It claims $1.5B+ in annual revenue driven across 9,000+ Shopify brands, ships 100+ updates a year, and holds a 4.7-4.9 star rating across roughly 1,500 Shopify App Store reviews. Pricing is public: free up to 200 orders per month, Essential $15/mo, Scale $49/mo (VIP tiers, referrals), Plus $499/mo, with 7-day trials. Independent comparison sites praise the portal design and developer APIs but note referrals require the Scale tier, and some merchants report setup complexity and leftover theme code after uninstall.
What it can do
- Points, rewards, VIP tiers and referral programs
- Paid memberships with recurring fee structures
- Shopify checkout extensions and native POS integration
- Customer loyalty portal with deep theme customization
- 50+ integrations (Klaviyo, Postscript, Attentive, Gorgias, Shopify Flow)
- Developer API with metafield access (Plus plan)
- 20+ referral fraud prevention tools (vendor claim)
Setup
- Install Rivo from the Shopify App Store.
- Choose a plan (free up to 200 orders/month; trial available).
- Configure points, rewards, VIP tiers and referral rules.
- Style the loyalty portal and checkout extensions to match your theme.
- Connect Klaviyo, POS and other integrations; launch and monitor repurchase metrics.
Prerequisites
Shopify store; plan for order-volume-based pricing tiers.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (TIER verified, metrics-v1). Evidence: 4.7-4.9 stars across ~1,500 Shopify App Store reviews (fastbundle, froonze); public pricing from free to $499/mo; bootstrapped with no VC (vendor claim); 50+ named integrations; SOC 2 Type II claimed. Strengths: deep review volume, transparent pricing, Shopify-native architecture with POS. Docked for: (1) the $1.5B revenue-driven and 9,000-brand figures are vendor claims, not audited; (2) negative reviews cite glitchy setup, leftover code after uninstall and upsell popups. License: proprietary commercial.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 8.0/10
- Maintenance · recency, releases, issue load
- 8.0/10
- Openness · license + docs
- 9.0/10
- Manual review · sanity read + red-flag check
- 8.0/10
- · 4.7-4.9 stars across ~1,500 Shopify App Store reviews (fastbundle, froonze)
- · Public pricing from free to $499/mo; bootstrapped with no VC (vendor claim)
- · 50+ named integrations; SOC 2 Type II claimed
- · $1.5B revenue-driven and 9,000-brand figures are vendor claims, not audited
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.