Riskified
AI fraud prevention for ecommerce with a chargeback guarantee on every approved order.
About
Riskified is an enterprise ecommerce fraud prevention platform that approves or declines transactions in real time using machine learning models trained on a large network of merchant data. Its signature offer is a chargeback guarantee: if Riskified approves an order that later turns out fraudulent, it reimburses the merchant for the full chargeback cost. Beyond payment fraud it sells Policy Protect for return and promo abuse and Account Secure for account takeover, and it processes billions in transactions for brands like Samsung and Booking.com. It is a public company listed on the NYSE under the ticker RSKD, which means its financials are audited and public.
Reviewers on G2 rate it 4.4 out of 5 across 200+ reviews, praising the reduction in manual fraud review and the guarantee, while some flag the black-box feel of decline decisions and enterprise pricing. A third-party ethics review noted documented concerns around false positives and demographic disparities in training data, which the company does not publicly report on. TrustRadius gave it Top Rated awards across fraud detection, chargeback management, conversion optimization, and ecommerce analytics based on merchant reviews. Pricing is custom and enterprise-focused, so this is squarely a tool for large merchants, not small shops.
What it can do
- Real-time approve/decline decisions on every transaction
- Chargeback guarantee: full reimbursement on approved fraudulent orders
- Policy Protect for return abuse and promo abuse
- Account Secure for account takeover prevention
- ML models trained on a global merchant network
- Integrations: Shopify, Magento, Salesforce, Stripe, PayPal
- Analytics dashboards on approval rates and fraud trends
Setup
- Contact Riskified sales for an enterprise evaluation and custom pricing.
- Integrate the platform with your ecommerce stack (Shopify, Magento, Salesforce, custom via API).
- Route transactions through Riskified's decision engine at checkout.
- Approve orders with the 100% chargeback guarantee covering approved transactions.
- Monitor dashboards and tune policies for returns abuse and account takeover.
Prerequisites
An enterprise ecommerce operation; custom pricing via sales.
Use cases
Works with
Trust score — 9/10
Scored 9/10 (verified tier, metrics-v1). Evidence: publicly listed on NYSE (RSKD) with audited financials; G2 4.4/5 across 200+ reviews; TrustRadius Top Rated awards in four categories (2023); named merchant brands Samsung and Booking.com. Strengths: public-company transparency, financial guarantee backing fraud claims, strong enterprise track record. Docked for: (1) false-positive fairness concerns are undocumented publicly; (2) enterprise-only with no transparent pricing. License: proprietary.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 9.0/10
- Maintenance · recency, releases, issue load
- 9.0/10
- Openness · license + docs
- 7.0/10
- Manual review · sanity read + red-flag check
- 9.0/10
- · Publicly listed on NYSE (RSKD) with audited financials and public investor reporting
- · G2 4.4/5 across 200+ reviews; TrustRadius Top Rated in four categories (2023)
- · Named enterprise merchants including Samsung and Booking.com; chargeback guarantee on approved orders
- · Third-party ethics review (brokenctrl.com) flagged undocumented false-positive fairness concerns
- · Enterprise-only custom pricing; real-time decline decisions are effectively a black box
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.