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ToolRegal/10 trustVerified
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Regal

Outbound AI contact center for high-volume B2C voice and messaging.

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About

Regal.ai is an outbound AI contact center platform aimed at insurance, financial services and healthcare teams. It combines autonomous voice agents with predictive and power dialers, transcription, summarization, sentiment analysis, real-time agent assist, conversation intelligence and automated QA. It integrates with Salesforce, HubSpot, Zendesk and Kustomer, and carries SOC 2 Type II, HIPAA and GDPR compliance.

Pricing is custom enterprise with a minimum scale around 75 agents or 150,000 calls per month — small teams should look elsewhere.

What it can do

  • Autonomous voice AI agents
  • Predictive, power and preview dialers
  • Transcription and summarization
  • Sentiment analysis
  • Real-time agent assist
  • Conversation intelligence
  • Automated QA and coaching workflows
  • Intelligent routing
  • Multilingual support

Setup

  1. Talk to Regal sales for scoping and a quote.
  2. Connect your CRM and telephony (Twilio native SIP/PSTN).
  3. Design voice journeys and escalation paths.
  4. Train the AI agents on your scripts and compliance rules.
  5. Launch outbound campaigns and monitor QA dashboards.

Prerequisites

High call volume (roughly 150k+ calls/month); a CRM already in place.

Use cases

agentsautomationaudio

Works with

Any agent (.md)

Trust score — 7/10

/10 trustVerified

Scored 7/10 (verified tier, metrics-v1). Evidence: $83M funding and 200+ brands (incl. Coursera) per third-party CloudTalk comparison, not primary sources; Minimum scale (~75 agents / 150k calls/mo) per independent review site; Pricing is quote-only. License: Proprietary SaaS..

How the trust score is built

Full methodology →
Adoption · stars/downloads, log-scaled vs peers
8.0/10
Maintenance · recency, releases, issue load
8.0/10
Openness · license + docs
4.0/10
Manual review · sanity read + red-flag check
6.0/10
  • · $83M funding and 200+ brands (incl. Coursera) per third-party CloudTalk comparison, not primary sources
  • · Minimum scale (~75 agents / 150k calls/mo) per independent review site
  • · Pricing is quote-only

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.