Parloa
Agentic AI platform for enterprise contact centers — voice-first.
About
Parloa is a Berlin company whose AI Agent Management Platform (AMP) lets enterprises build, test, and deploy conversational AI agents for customer service, with a strong voice-first bent. Agents go through simulation testing, data isolation, and content filtering before they ever talk to a customer, and they keep learning from live conversations. After a $120M Series C at a $1B valuation in May 2025, Parloa raised $350M more at a $3B valuation and reports $50M+ in ARR with 150% net revenue retention. It is firmly enterprise: expect a sales-led process and pricing to match.
What it can do
- AI Agent Management Platform (AMP)
- Voice and digital AI agents
- Simulation testing before launch
- Continuous learning from conversations
- 137 languages and dialects
Setup
- Map your highest-volume call flows with Parloa's team.
- Build agents in AMP and run simulation testing.
- Connect telephony and CRM systems.
- Pilot on a single use case, then expand.
Prerequisites
Enterprise contract; existing telephony or CCaaS stack.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (verified tier, metrics-v1). Evidence: $350M Series D at $3B valuation; $50M+ ARR, 150% net revenue retention; Fortune 200 customers; voice-first enterprise focus; Simulation testing and guardrails before launch. License: Proprietary SaaS; enterprise pricing on request..
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 9.0/10
- Maintenance · recency, releases, issue load
- 9.0/10
- Openness · license + docs
- 5.0/10
- Manual review · sanity read + red-flag check
- 8.0/10
- · $350M Series D at $3B valuation; $50M+ ARR, 150% net revenue retention
- · Fortune 200 customers; voice-first enterprise focus
- · Simulation testing and guardrails before launch
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.