Skip to content
← Tools / Skills
ToolLeena AI/10 trustVerified
Leena AI logo

Leena AI

Agentic AI HR assistant for employee self-service at scale.

Visit official site →

About

Leena AI is a conversational AI platform that lets employees resolve HR, IT, and finance requests through chat instead of tickets. Founded in 2018, it claims 300+ enterprise customers and usage by over 3 million employees across 60 countries, with names like Nestle, Coca-Cola, and Sony cited.

It auto-resolves routine queries (leave balances, payslips, reimbursements), raises and routes tickets for complex cases, and integrates with 150+ enterprise systems. It is enterprise-priced and aimed at large organizations; smaller teams will find it oversized.

What it can do

  • Conversational HR self-service
  • Leave, payslip, and reimbursement automation
  • Intelligent ticket creation and routing
  • 100+ language support
  • No-code bot builder
  • Deflection and CSAT analytics

Setup

  1. Connect your HRIS, ITSM, and collaboration tools (Slack, Teams).
  2. Train the assistant on policy documents and knowledge bases.
  3. Configure ticket routing and escalation rules.
  4. Roll out to employees and monitor deflection analytics.

Prerequisites

Enterprise HRIS/ITSM stack; implementation engagement.

Use cases

automationagents

Works with

slackmicrosoft-teamsworkdayservicenow

Trust score — 7/10

/10 trustVerified

Scored 7/10 (verified tier, metrics-v1). Evidence: Founded 2018; 300+ enterprises, 3M+ employees claimed; RPG Group case study: 92% of requests resolved in minutes; Gartner-recognized; 150+ enterprise system integrations; Enterprise pricing, closed metrics. License: Proprietary SaaS, enterprise pricing..

How the trust score is built

Full methodology →
Adoption · stars/downloads, log-scaled vs peers
8.0/10
Maintenance · recency, releases, issue load
8.0/10
Openness · license + docs
4.0/10
Manual review · sanity read + red-flag check
7.0/10
  • · Founded 2018; 300+ enterprises, 3M+ employees claimed
  • · RPG Group case study: 92% of requests resolved in minutes
  • · Gartner-recognized; 150+ enterprise system integrations
  • · Enterprise pricing, closed metrics

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.