
Kea
Voice AI that answers restaurant phones, takes orders, and upsells on every call.
About
Kea is a Voice AI phone assistant built specifically for restaurants: it answers every inbound call, takes the order, upsells, and processes payment through a PCI-compliant system, then pushes the order to the restaurant's POS. Founded in 2018 by CEO Adam Ahmad, it now serves hundreds of restaurant brands including Hopdoddy, Blaze Pizza, PINCHO, and VIA 313 (where it handles phone orders across 23+ locations). The company reports a 99.3% order accuracy rate and integrations with 11+ POS systems such as Toast, Square, Clover, and Olo, with most restaurants live in about an hour and a human operator always available to interject.
In late 2025 Kea added Text AI, bringing two-way SMS ordering, menu questions, and payment to the same phone number, plus Kea Pay instant checkout links with Apple Pay and Google Pay. A June 2026 integration with loyalty platform Thanx links callers' phone numbers to loyalty profiles so phone orders earn rewards. Kea has raised about $33M from Marbruck, Xfund, and Streamlined Ventures. All accuracy and revenue figures are vendor-reported; what is independently documented is a well-funded product with real multi-unit deployments and consistent press coverage in restaurant trade media.
What it can do
- AI answers 100% of inbound calls, 24/7
- Natural-language order taking with upselling
- PCI-compliant payment processing
- POS integrations (Toast, Square, Clover, Olo, 10+ more)
- Text AI two-way SMS ordering
- Kea Pay instant checkout links
- Human operator fallback in the loop
- Thanx loyalty integration
- Call reporting and menu analytics
Setup
- Book a demo or sign up for self-service at kea.ai.
- Connect your POS (Toast, Square, Clover, Olo, and others).
- Upload your menu and set the brand voice and scripts.
- Forward your restaurant phone line and go live.
Prerequisites
Restaurant POS supported by Kea's integration list; phone line to forward.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (TIER verified, metrics-v1). Evidence: founded 2018, ~$33M raised (Marbruck, Xfund, Streamlined); real deployments at Hopdoddy, Blaze Pizza, PINCHO, VIA 313; 11+ POS integrations; active 2025-26 releases (Text AI, Thanx integration) covered by independent trade press (FastCasual, FSR, Restaurant Magazine). Strengths: funded, shipping, independently covered. Docked for: (1) the 99.3% accuracy and revenue-lift figures are vendor-reported, not independently benchmarked; (2) proprietary SaaS with no public pricing. License: proprietary.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 8.0/10
- Maintenance · recency, releases, issue load
- 8.0/10
- Openness · license + docs
- 5.0/10
- Manual review · sanity read + red-flag check
- 8.0/10
- · Founded 2018 by Adam Ahmad; ~$33M raised (Marbruck, Xfund, Streamlined)
- · Real deployments: Hopdoddy, Blaze Pizza, PINCHO, VIA 313 (23+ locations)
- · Active 2025-26 releases: Text AI (Nov 2025), Thanx loyalty integration (Jun 2026)
- · 99.3% order-accuracy and revenue claims are vendor-reported
Sources
- fastcasual.com
- fastcasual.com
- restaurantmagazine.com
- fsrmagazine.com
- restauranttechnologynews.com
- businesswire.com
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.