Inkeep
AI support and search platform for docs, with an OpenAI-compatible RAG API and agent-building SDK.
About
Inkeep is an AI support and agent platform purpose-built for developer-facing companies. It ingests documentation, help centers, GitHub issues, Discord and Slack conversations into a proprietary RAG engine, then serves answers through AI search, chat widgets, co-pilots embedded in support tools like Zendesk, and Slack/Discord bots. Every answer carries inline citations so users and agents can verify the source.
For developers, Inkeep exposes an OpenAI-compatible chat completions API that runs RAG over a customer's own content (with inkeep-qa, inkeep-context, inkeep-rag, and inkeep-base modes selected through the model field), plus an analytics API for conversations and feedback, and an agent builder with multi-agent architecture and 2-way code/UI sync. It is proprietary SaaS with a free tier for small projects and growth pricing around $600/month. A documented limitation: it is fully managed only, with no self-hosting option.
What it can do
- OpenAI-compatible RAG chat completions API over your content
- AI search with hybrid keyword-plus-RAG retrieval
- Zendesk co-pilot and Slack/Discord bot deployments
- Inline citations on every answer with source links
- Documentation gap analysis from real user questions
Setup
Sign up at inkeep.com, connect documentation and community sources for ingestion, then embed the search widget or call the OpenAI-compatible RAG API.
Prerequisites
Documentation or knowledge sources to index; API keys for the developer platform.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (verified tier, metrics-v1). Evidence: Verified via vendor site/docs/GitHub and reputable coverage, wave 75; Trending score 76/100 from researcher assessment.
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.