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Duve

Guest-experience platform for hotels: messaging, upsell, check-in.

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About

Duve is a comprehensive guest-experience platform for hotels covering messaging, upselling, digital check-in, mobile keys, and task management, with extensive PMS integrations. It automates the guest journey with personalized offers and campaigns — properties like The Setai Tel Aviv and Sofitel London use it — and holds 559+ reviews at 4.78/5 on Hotel Tech Report.

It is a premium, full-suite product at ~$900/month with no free tier or trial, squarely aimed at larger or luxury properties. Small hotels will find it both too expensive and more platform than they need.

What it can do

  • Guest messaging communication hub
  • Personalized upselling and offers
  • Digital check-in and mobile keys
  • Guest app with content management
  • Task and request management
  • Automation workflows
  • Analytics and reporting

Setup

  1. Request a demo and quote for your property.
  2. Integrate your PMS and existing systems.
  3. Configure the guest app, messaging flows, and upsell campaigns.
  4. Set up digital check-in and mobile key workflows.
  5. Launch and monitor engagement analytics.

Prerequisites

A hotel PMS to integrate. Budget for enterprise pricing (~$900/mo). Staff onboarding time.

Use cases

automationothers

Works with

Any agent (.md)

Trust score — 7/10

/10 trustMetrics-checked

Scored 7/10 (metrics tier, metrics-v1). Evidence: Hotel Tech Report: 559+ reviews, 4.78/5; Named customers: The Setai Tel Aviv, Sofitel London; Pricing ~$900/mo, no free tier — per Hotel Tech Report. License: Proprietary SaaS, ~$900/mo.

How the trust score is built

Full methodology →
Adoption · stars/downloads, log-scaled vs peers
8.0/10
Maintenance · recency, releases, issue load
7.0/10
Openness · license + docs
5.0/10
Manual review · sanity read + red-flag check
6.0/10
  • · Hotel Tech Report: 559+ reviews, 4.78/5
  • · Named customers: The Setai Tel Aviv, Sofitel London
  • · Pricing ~$900/mo, no free tier — per Hotel Tech Report

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.