Canny
Feedback management with voting boards, Autopilot AI capture, roadmaps, and built-in changelogs.
About
Canny is a feedback-management platform that closes the loop between what users ask for and what ships. Users post and vote on feature requests on public or private boards; product teams prioritize with revenue and segment data pulled from CRM integrations; and statuses, roadmaps, and changelogs keep everyone informed without a second tool.
Its Autopilot AI captures feedback automatically from Intercom, Slack, Gong calls, and support tickets, then deduplicates and triages it, which is the main reason teams choose it over simpler voting boards. Pricing is based on tracked users: free for up to 25, Pro from $79/month annually, and custom Business tiers for SSO and scale. Teams that only need a changelog will find themselves paying for feedback machinery they do not use.
What it can do
- Public and private feedback boards with voting
- Autopilot AI feedback capture and deduplication
- Revenue-linked prioritization via CRM integrations
- Public roadmap and built-in changelog
- Two-way sync with Jira, Linear, ClickUp, and GitHub
- Segmentation, automation rules, and analytics
Setup
Create boards at canny.io; embed in your app or host on a custom subdomain.
Prerequisites
Use cases
Works with
Trust score — 8/10
Scored 8/10 (verified tier, metrics-v1). Evidence: pricing captured from canny.io/pricing August 2026 (free for 25 tracked users, Pro $79/mo annual); Autopilot AI documented by multiple 2026 comparisons; SOC 2 Type II. Strengths: full feedback-to-changelog loop in one tool, AI capture and dedupe, strong PM integrations. Docked for: (1) tracked-user pricing can spike with engagement; (2) closed platform; (3) overkill if the job is only a changelog. License: proprietary.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 9.0/10
- Maintenance · recency, releases, issue load
- 8.0/10
- Openness · license + docs
- 3.0/10
- Manual review · sanity read + red-flag check
- 7.0/10
- · Strengths: full feedback-to-changelog loop in one tool, AI capture and dedupe, strong PM integrations (Jira, Linear, ClickUp, GitHub)
- · pricing captured from canny.io/pricing August 2026: free for 25 tracked users, Pro $79/mo annual; SOC 2 Type II
- · Docked for: (1) tracked-user pricing can spike with engagement; (2) closed platform; (3) overkill if the job is only a changelog
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.