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120Water

Digital water platform for lead and copper compliance programs

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About

120Water is a digital water platform that helps utilities and state agencies manage water-quality compliance programs at scale, centered on lead and copper rule (LCRR/LCRI) requirements. Its platform combines sample and filter kits, cloud software and services to manage service-line inventory, sampling programs, lab-data ingestion and resident communications.

Named products include Sample Manager, the PWS Platform and Portal, and a State Dashboard for primacy agencies. Its solutions are used in 180,000 locations across the US, including Denver Water, Newark and Pittsburgh. It is built around US EPA drinking-water regulations, so value outside that regulatory context is limited.

What it can do

  • Lead service line inventory and tracking
  • Sample Manager kit fulfillment
  • PWS Portal resident interface
  • State Dashboard agency oversight
  • Automated resident communications
  • Public transparency dashboard
  • Esri GIS connector
  • 120Field mobile field app

Setup

  1. Contract with 120Water for the relevant program
  2. Configure Sample Manager and PWS Platform
  3. Import service-line inventory and GIS data via the Esri Connector
  4. Launch resident communications and kit fulfillment
  5. Track compliance via real-time dashboards and State Dashboard

Prerequisites

Water utility or state agency contract

Use cases

lead service line inventoryLCRR/LCRI compliancewater sampling programsutility resident communicationsstate agency oversight

Works with

Any agent (.md)

Trust score — 7/10

/10 trustVerified

Scored 7/10 (verified tier, metrics-v1). Evidence: Used in 180,000 locations across the US per company; Key customers named: Denver Water, Newark, Pittsburgh Water; Limited independent/third-party coverage beyond trade press. License: SaaS; commercial contract required.

How the trust score is built

Full methodology →
Adoption · stars/downloads, log-scaled vs peers
7.0/10
Maintenance · recency, releases, issue load
7.0/10
Openness · license + docs
6.0/10
Manual review · sanity read + red-flag check
7.0/10
  • · Used in 180,000 locations across the US per company
  • · Key customers named: Denver Water, Newark, Pittsburgh Water
  • · Limited independent/third-party coverage beyond trade press

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.